Returns and Exchange

Sure! SADSHRIMPS accept returns and exchanges. Contact us within: 15 days of delivery. Ship items back within: 30 days of delivery.

The following items can't be returned or exchanged: (because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: 

  • Custom or personalised orders

  • Intimate items (for health/hygiene reasons, this includes earrings)

  • One of a kind/ limited edition items

SADSHRIMPS does not offer refunds. However, if products are damaged or lost in mail, feel free to contact me. We’ll be happy to see what we can do to make up for it!!


Cancellation

Cancellation of orders is not accepted, please be understanding !!


Shipping

 All parcels are shipped via Japan Post unless specified.

Tracked mail service is available and recommended. You will be provided with a tracking number. This upgrade can be found at checkout.

Orders are processed in a week and shipping is estimated to take 2-4 weeks ( Shipping time varies greatly. Please understand that this is not in my control.)

If you order multiple times in a go, we will refund the extra shipping cost.